Office Hours: at the Vid, 10 p.m. Thursdays

This exercise is a great success. I ran into a casual friend on the way to my office hours and explained the concept.

That I was newly supervising a department, but hadn’t been given much in terms of tools for success or structure from upper management. I needed to hear the meat and potatoes of what was going wrong or right from my employees – in a neutral place where they could feel comfortable venting all of their frustrations.

So, office hours, over PBR, at a local hipster bar. He asked if he, too, could come and complain. I bowed dramatically and answered, “The complaint department, it is right here.”

He missed the inside joke, but I didn’t.